After experiencing issues with my heat pump and having gone through 3 previous vendors prior, I placed a service call with Ideal who promptly scheduled an appointment for the following morning at 8am and folks do not look elsewhere for your next service call !

The customer service and responsiveness I received by their office manager Ariana is by far the best I’ve seen, and, the service provided by their technician was stellar, with an attention to detail like I’ve rarely seen.

I highly recommend this company. Thanks again Ideal!

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